Data Deletion

How to ask

Email support@qorbee.com with the subject “Data deletion request”, from the address you use with Qorbee. Tell us whether you want your own account deleted or, if you own a company account, the company’s data as well. We reply to confirm it is you before we delete anything.

What we delete

For a company, we delete what Qorbee keeps for it: copies of mail and messages, including those received through WhatsApp, files, chats, notes, settings and the connections to its mailboxes and other systems. For a person, we delete their account and sign-in details and remove them from the companies they belong to.

We complete the deletion within 30 days of confirming your request and tell you when it is done. Encrypted backups are kept for 14 days and then removed on their own, so deleted data leaves them within that time. Records we must keep by law, such as invoices issued to you, are kept only for as long as the law requires.

Connected services

Disconnecting a mailbox, WhatsApp or another service in Qorbee’s settings stops Qorbee reading it at once. You can also remove Qorbee’s access from that service’s own settings, for example in your Meta Business settings for WhatsApp.